1
of 6— Create a "Prompt Library" document
What you'll accomplish
By the end of this guide, you'll have a organized library of 10-15 tested, effective AI prompts for your most common case types — stored where you can access them in seconds. Instead of typing or remembering prompts each time, you copy, fill in the specifics, and get a quality draft immediately.
What you'll need
- A free Notion account (notion.so) OR Google Doc OR a simple text file — anything you can keep open in another tab
- ChatGPT free (chatgpt.com) or Claude free (claude.ai) — free tiers work for this
- Time needed: 30-45 minutes to build; 30 seconds per use after that
- Cost: Free
How-To Guide: Build a Personal Prompt Library for Your Most Common Cases
Step 1: Create a "Prompt Library" document
Open Notion (or any notes app) and create a new page titled "My CS Prompt Library."
Structure it with sections for each case type you handle regularly. Starter sections:
- Email Responses
- Case Notes
- Escalations
- Apologies
- Customer Research
- Internal Messages